Frequently asked questions
What will I get in my Fruit Box?
Where does the fruit come from?
We personally select our fruit at wholesale Fruit & Vegetable Suppliers in Belfast, as well as some locally sourced seasonal produce.
What are the benefits of introducing fruit deliveries to the office?
How do I order?
If you are setting up a regular order, you can simply email info@ and specify the number of boxes, frequency of delivery along with what day and time suits you best for delivery. You can select to pay by Direct Debit or Credit Card. An invoice will issue at the end of each month by email for deliveries received within the month. This will be sent to the registered billing email address provided on the account. A monthly statement will also be issued by email to the registered billing email address on the account.
What time will my delivery arrive?
Deliveries start first thing in the morning & we deliver Monday to Friday to suit your needs!! Just give us a time you want the delivery and we will ensure your order is there on time.
Can I see a sample box?
Yes! We want you to be able to see the quality of our boxes and enjoy our fresh fruit. Just get in touch with us – email or call 0775180867 – and we will organise a sample box to be delivered to your office so that you can taste our delicious fruit for yourself!
What happens if I have an issue with quality?
Customer satisfaction is our number one priority & we offer a no-quibble satisfaction guarantee policy. If you are at all unsatisfied with the quality of our products, just let us know and we will either return your money or replace the item, it's your choice.
What if I need to change my order?
You may make changes to your order by email up to noon on the day prior to delivery or 2pm on a Friday in respect of a Monday delivery.
How do I cancel my order?
We don’t lock you into a minimum contract; all we require is an email to before 9am on the day prior to delivery, or 2pm on a Friday in the case of a Monday.
How do I pay?
Payment can be made by direct debit or credit card and this will automatically be deducted around the invoice due date. An invoice will issue at the end of each month by email for deliveries received within the month. This will be sent to the registered billing email address provided on the account. A monthly statement will also be issued by email to the registered billing email address on the account.
Where do you deliver?
We offer office fruit box delivery to anywhere in Belfast and beyond.
As long as your order is over £20, delivery is FREE.
When do you deliver?
We are very flexible with our service – you can get a delivery daily, weekly, bi-weekly, or whenever you need one. We recommend a delivery twice a week, so you always have a supply of fresh, ripe fruit.
What do I do with the empty boxes?
Our fruit is provided in a reusable box without any plastic packaging so they can be put in the office recycling. Or, if you leave them out for us, we’re more than happy to collect them the next time we deliver. Caring for the environment is very important to us so we always sim to reuse or recycle where possible.